JYU agrees to repair or replace a product during the warranty period (see Warranty Period of Main Parts) subject to the conditions outlined below. If the problem is not covered under the JYU Warranty Service, you may have to pay for the cost of return delivery and testing the product. We’ll tell you beforehand if that is the case. If the to-be-repaired part is out of warranty while other parts are still in warranty, you may have to pay for the repair cost of this part.

A. You will only be eligible for our JYU Warranty Service where the following conditions are met:
1. The product must not have been subjected to abnormal or unauthorized used, as intended by the manufacturer during the warranty period. 
2. No unauthorized disassembling, modification or installation has been performed on the product or a component. 
3. You provide a valid proof-of-purchase, receipt or order number (for JYU authorize Sales).

B. The following situations are not covered by the JYU Warranty Service:
1.Damage caused by unauthorized modification of circuits, mismatch or misuse of battery and charger. 
2. Damage caused by improper installation, incorrect use or operation not in accordance with the official instructions or manuals.
3. Damage caused by unauthorized modification, disassembly, shell opening not in accordance with official instructions or manuals. 
4. Damage caused by unauthorized repair. 
5. Crash or fire damage caused by non-manufacturing factors. 
6. Damage caused by flights which did not follow the instruction manual recommendations. 
7.  Damage caused by a forced flight when components have aged or been damaged.
8. Damage caused by operating the unit in an environment with electromagnetic  interference (i.e. a mining areas, close to radio transmission towers, high-voltage wires, substations, etc.). 
9. Damage caused by operating the unit in an environment suffering from interference with other wireless devices (i.e. transmitter, WIFI, video-link, signals, etc.). 
10. Damage caused by operating the unit at a weight greater than the safe takeoff weight as specified by the instruction manuals. 
11. Damage caused by operation in bad weather (i.e. strong wind, rain, sand/dust storm, etc.)
12. Damage caused by reliability or compatibility issues when using unauthenticated third-party parts. 
13. Respective product has not been sent back to JYU 7 calendar days after warranty service confirmation from JYU.
14. Damage caused by operating the unit with a low charged or defective battery. 

C. Essential Information for Warranty Service
1. Customers are responsible for shipping costs when sending product(s) in for return, repair or replacement under the JYU Warranty Service. 
2. Technical staff of after-sales service centers will examine the returned product to identify the problem. If it is a quality problem with the product itself, JYU will assume test, material, labor, and delivery costs for sending the repaired product back to the customer. 
3. If JYU determines that the product is not covered under the JYU Warranty Service, the customer will have to pay the cost of repair and return delivery prior to repairing or sending the product. Examination, material and labor costs will be charged according to the nature of the problem. We’ll tell the customer beforehand what the costs will be. 
4. Please note that products and components presented for repair may be replaced by refurbished goods of the same type rather than being repaired. These refurbished goods have been tested and are similar to brand new goods in functions and appearance. If any refurbished parts or units do not meet our quality assurance requirements, brand new parts or units will be issued.
5. Please be aware that where the product is capable of retaining user-generated data, this may be lost during the repair process. We therefore recommend that you back up your data prior to any repair. 
6. Customers can obtain warranty service only at a designated JYU repair center in the region where he/she purchased the product. However, depending on part availability, customers can obtain cross-regional repair service at an additional charge. 
7. In no event will JYU be liable to you for any indirect, incidental, special, consequential or punitive damages (including damages for loss of profits, goodwill, or any other intangible loss) arising out of or relating to your access to or use of, or your inability to access or use, the online repair request service or any materials, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not JYU has been informed of the possibility of damage. The aggregate liability of JYU to you for all claims arising out of or relating to the use of or any inability to use any portion of the online repair request service or otherwise under these terms, whether in contract, tort, or otherwise, is limited to the amount of your online repair request service order. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the above limitation may not apply to you.

Warranty Period of Main Parts
Flight Control Board 12 months
GPS 12months
Motor 6 months
Remote 12months
Charger 12months
Battery 6months(Battery capacity of not less than 90%)
FPV Camera 6months
FPV screen 12months
Goggle 12months
Gimbal 6months
Camera 12months


If you have trouble getting in touch with repair, or aren’t receiving adequate support, please contact us info@jyu.com and we will ensure you are taken care of.


European repair

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USA repair

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Austrilian repair

WEB: http://www.solect.com.au
PH: (02) 9837 2704
FAX: (02) 9837-1174